Canceling Your Subscription

How to recognise a LooxMaxxing subscription

• You paid with a card, Apple Pay or Google Pay.
• You subscribed after seeing an ad on Facebook, Instagram, Snapchat or another platform.
• The subscription isn't visible in your Apple or Google settings, but charges continue.
• You received a receipt or welcome email from LooxMaxxing (noreply@looxmaxxing.me), not from Apple or Google.
• Your bank statement shows "LOOXMAXXING ME", "LOOXMAXXING" or "LOOXMAXXING.ME" — not "Apple" or "Google payment".

How to cancel your LooxMaxxing subscription

1. Go to looxmaxxing.me/cancel (or tap the button above).
2. Enter the email address you used when you paid. Tip: search your inbox for "LooxMaxxing" to find the right address.
3. Tick "I confirm this is the correct email" and send the request.
4. Open the email we send you and click the link to confirm. This protects your account from changes made by someone else. The email can take up to about 2 hours to arrive — check your spam folder too.

What happens after you cancel

Your access stays active until the end of the period you have already paid for, and you won't be charged again.

Subscribed through the App Store or Google Play?

LooxMaxxing is sold on our website only. If a charge says Apple or Google, it belongs to a different subscription — use Apple's or Google's own guide:

• Apple: support.apple.com/en-us/118428
• Google Play: support.google.com/googleplay/answer/7018481