Complaints & Dispute Resolution
How to complain about LooxMaxxing and how disputes are resolved.
Last updated: 12 September 2026
Step 1 — contact us
Email support@looxmaxxing.me or call +46732512559 and describe the problem. Support is staffed 24 hours a day and replies within 12–24 hours. Most issues are resolved here.
Step 2 — independent dispute resolution
If we cannot resolve the matter together, consumers in Sweden may refer it to the Swedish National Board for Consumer Disputes (ARN, arn.se). We participate in its procedure. You can also contact your local consumer-advice service; EU/EEA consumers can get cross-border help from the European Consumer Centres Network (ECC-Net).
Supervisory authority for data matters
For complaints about how we handle personal data, you may contact the Swedish Authority for Privacy Protection (IMY, imy.se) or your local supervisory authority.
Last updated
12 September 2026
Dala Primelab AB
Company registration number 5595934133 · VAT SE559593413301
Gamla tunavägen 43i, Borlänge, Sweden
support@looxmaxxing.me · +46732512559