Right of Withdrawal
Your EU 14-day right of withdrawal for distance contracts, and how it applies to digital content.
Last updated: 10 September 2026
Your 14-day right
As a consumer in the EU you normally have 14 days from the day the contract is concluded to withdraw from a distance contract, without giving any reason.
Digital content delivered immediately
Your report and programme content are digital content supplied immediately after payment. At checkout you expressly request immediate delivery and acknowledge that you lose the right of withdrawal once delivery has begun, in line with Art. 16(m) of Directive 2011/83/EU.
If delivery has not yet started, you can still withdraw within 14 days and receive a full refund to the original payment method within 14 days of us receiving your notice.
How to withdraw
Send a clear statement to support@looxmaxxing.me from the address you used at checkout. You may use the model form below, but it is not compulsory.
Model withdrawal form
- To: Dala Primelab AB, Gamla tunavägen 43i, Borlänge, Sweden, support@looxmaxxing.me
- I hereby give notice that I withdraw from my contract for the supply of the following digital service:
- Ordered on: ____________________
- Name of consumer: ____________________
- Email used at checkout: ____________________
- Address of consumer: ____________________
- Date: ____________________
Last updated
10 September 2026
Dala Primelab AB
Company registration number 0102137791
Gamla tunavägen 43i, Borlänge, Sweden
support@looxmaxxing.me