Right of Withdrawal
Your EU 14-day right of withdrawal for distance contracts, and how it applies to digital content.
Last updated: 12 September 2026
Withdraw from contractYour 14-day right
As a consumer in the EU you normally have 14 days from the day the contract is concluded to withdraw from a distance contract, without giving any reason.
Digital content delivered immediately
Your report and programme content are digital content supplied immediately after payment. At checkout you expressly request immediate delivery and acknowledge that you lose the right of withdrawal once delivery has begun, in line with Art. 16(m) of Directive 2011/83/EU.
If delivery has not yet started, you can still withdraw within 14 days and receive a full refund to the original payment method within 14 days of us receiving your notice.
How to withdraw — withdrawal button
Use the withdrawal function on our Withdraw From Contract page (looxmaxxing.me/withdraw). No login is needed: enter the email you used at checkout, open the link we send you, and confirm with one click. Your membership ends immediately and you will not be charged again. Because you asked for immediate access at checkout and confirmed you lose the 14-day right of withdrawal once delivered, no refund is made for delivered access. You receive a written confirmation by email.
You may instead send a clear statement to support@looxmaxxing.me from the address you used at checkout, or use the model form below. Neither is compulsory.
Model withdrawal form
- To: Dala Primelab AB, Gamla tunavägen 43i, Borlänge, Sweden, support@looxmaxxing.me
- I hereby give notice that I withdraw from my contract for the supply of the following digital service:
- Ordered on: ____________________
- Name of consumer: ____________________
- Email used at checkout: ____________________
- Address of consumer: ____________________
- Date: ____________________
Last updated
12 September 2026
Dala Primelab AB
Company registration number 5595934133 · VAT SE559593413301
Gamla tunavägen 43i, Borlänge, Sweden
support@looxmaxxing.me · +46732512559